This offsite brought together two teams with a lot of new staff members since the pandemic. Not everyone knew each other, so enhancing connection before getting stuck into the creative ideas was crucial.

Our main aim was to ensure everyone in the room enjoyed themselves as well as inspire them to think creatively and curiously for future ways of working at Spotify.

If participants are open and willing, connection can happen really quickly.

Managing the energy in the room is one of the most important parts of facilitation.

Serious results don’t require serious behaviour.